Privacy Policy
The Chartership Hub Ltd – Privacy Statement
Overview
At The Chartership Hub, we are committed to protecting your privacy rights. We will keep data for only as long as it is required for research and operational purposes, and will regularly review retention of the data, in accordance and in line with the requirements of UK data protection legislation and the General Data Protection Regulation (GDPR).
How We Use Your Information
This statement outlines how The Chartership Hub Ltd [The Chartership Hub] processes your personal data.
How Will The Chartership Hub Use the Information That You Provide?
Personal data that you supply to us will be used for one of the following, collectively the ‘Purposes’:
(i) the purpose of managing your contract with The Chartership Hub;
(ii) Marketing purposes
The Chartership Hub are processing your personal data on the basis of legitimate interest, that it is necessary for progressing the Purposes and the performance of any associated contract, and also due to The Chartership Hub’s legal obligations.
The legitimate interests pursued by The Chartership Hub are as follows:
a) Managing your contract of engagement
We will treat all personal data (whether sensitive or not) as private and confidential except where we are permitted or required by law to make a disclosure or where the disclosure is necessary for the Purposes.
Unless The Chartership Hub are required by law, you are under no obligation to provide your personal data to The Chartership Hub for the purposes. Should you choose not to provide your personal data, or you request that The Chartership Hub deletes your personal data, The Chartership Hub will be unable to engage you.
- b) Marketing
We collect two type of data for marketing purposes:
- Name, Email address, Telephone number, Job Title and Company name through consensual opt in forms
- User behaviour which we collect through cookies and google analytics. Information on how we collect these can be found below.
We use these to improve our services and to occasionally send you emails with The Chartership Hub news, events updates and insights.
Use of Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. You may refuse to accept certain cookies by activating the setting on your browser is set out in our Cookie Notice. However, if you select this setting you may be unable to access certain parts of our Site.
Google Analytics
We also use Google Analytics software to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
- the pages you visit on our website and how long you spend on each page
- how you got to the site
- what you click on whilst you’re visiting the site
We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.
To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout.
How Long Will The Chartership Hub Keep Your Data For?
- a) Engagement
Where you are engaged to provide services, The Chartership Hub will need to hold your personal data for the length of any assignment and for as long thereafter as may be required to ensure compliance with statutory and other obligations. Typically, this is 7 years after the point that your last assignment ends, however in some limited circumstances this may be longer.
- b) Marketing
Our retention period will vary depending on the type of data involved, but generally, we will refer to these criteria in order to determine retention period:
- Whether our users have the ability to access and delete the data we keep by emailing us or unsubscribing
- Whether our users would reasonably expect that we would retain the data until they ask us to remove it
A Description of Your Rights
You have a right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal data we hold about you, please email or write to us at the addresses set out below.
We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove data that you think is inaccurate.
You have a right to request that we restrict processing, and also to ask us to provide the personal data that we hold in a PDF format for the purposes of transferring it to another organisation at your request.
If you have opted in for marketing purposes or to receive news and insight from us, you can opt out of receiving such communication from us at any time by clicking the “unsubscribe” link at the bottom of our emails.
You may request the removal of your personal data from The Chartership Hub’s systems at any time by emailing info@thechartershiphub.com with “Remove my Details” in the subject title. We may not always be able to comply with your request immediately – for example, if we need to retain your personal data for a certain period of time for legal reasons, or for the purposes of defending a legal claim (the example is valid about data we hold for engagement purposes).
You also have a right to make a data protection complaint to the Information Commissioner in the UK if you think we are mishandling your personal data.
Who Does The Chartership Hub Share Your Personal Data With?
In order to manage your contract, we may need to pass your information to The Chartership Hub’s nominated suppliers for progressing the Purposes described above. These could include The Chartership Hub’s technology providers, Microsoft platforms such as Teams, and government bodies, as well as third parties that you provide us, such as your sponsors or referees.
Your personal data will be processed by The Chartership Hub within the European Union and any personal data provided by you will be stored within the European Union. In all circumstances, wherever your personal data is stored and processed, it will be processed in accordance with all applicable laws including the General Data Protection Regulations.
Should you wish to get further information about the safeguards applied to the transfer of your personal data, please contact The Chartership Hub for more information at: info@thechartershiphub.com
How Will The Chartership Hub Protect Your Personal Data?
The Chartership Hub operates an information security management system. In some circumstances you may be issued logins or given access to systems in order to provide information securely.
You agree to immediately notify The Chartership Hub of any unauthorised use of your user id and/or password. Any breach of the above which results in losses to either The Chartership Hub or our Customers may result in legal action being taken against the individual concerned.
Changes to The Chartership Hub’s Privacy Policy
We keep our privacy policy under regular review. Any substantial changes to the way in which we process personal data will be notified to you.
How To Contact The Chartership Hub
Please contact us if you have any queries about our privacy policy or the information, we hold about you. You can reach us:
- by sending an email to info@thechartershiphub.com; or
- by writing to The Chartership Hub, Avonlea, Bush Lane, Send, Woking, Surrey, GU23 7HP
Declaration
You agree that the personal data which you provide to The Chartership Hub is in all respects true and accurate and is not misleading or deceptive. You agree to inform The Chartership Hub in writing if any of the data you have provided is no longer accurate during the period in which The Chartership Hub retains your personal data.
Last updated 19/12/24
